Internal Compensation Platform
JPMorgan Chase · June 2019 - March 2024
Responsibilities
- Stakeholder coordination
- Design Deliverables
- Design System Management
- Supported User Research efforts
Tools
Figma
Lucidspark
Optimal Workshop
Executive Summary
Over 70,000 employees in the bank are paid on sales commissions among multiple Lines of Business (LoB). These employees generate great revenue for the firm but use unreliable, legacy systems to access their sales and compensation details. The UX team partnered with product and engineering to design a new, modern, powerful, and accessible solution that could accommodate multiple Business team requirements. My key contributions include:
- Supporting platform strategy through iterative design enhancements and user feedback loops
- Shaping the information architecture to support multi-role access and complex workflows
- Designing high-fidelity product prototypes for usability testing and product delivery
- Coordinating hand-off with Developers and supporting teams through Development process
- Coordinating with accessibility team to ensure designs aligned with WCAG specifications
Outcome
Our team supported the building of a new, modern, powerful, and accessible solution that could accommodate multiple Business team requirements. We created a one-stop shop for employee compensation that enabled transparency and improved user confidence by providing consistency across the Internal Compensation suite.
The platform has been live and in production since its initial release in late 2022 and has consistently been well-received by our enterprise users. Several service dress rehearsals provided further feedback on features and functionality that we’ve since looked to incorporate into future platform iterations. As pay cycles continue to be executed, we continue to receive positive feedback from HR Managers and other Members of Senior Leadership as the platform is integrated into their workflow.
By the numbers
From sticky product challenges to shaping design culture, I love creating solutions that make an impact.
If you’re looking for a fresh perspective, let’s chat 👋
Socials
Internal Compensation Platform
JPMorgan Chase · June 2019 - March 2024
Responsibilities
- Stakeholder coordination
- Design Deliverables
- Design System Management
- Supported User Research efforts
Tools
Figma
Lucidspark
Optimal Workshop
Executive Summary
Over 70,000 employees in the bank are paid on sales commissions among multiple Lines of Business (LoB). These employees generate great revenue for the firm but use unreliable, legacy systems to access their sales and compensation details. The UX team partnered with product and engineering to design a new, modern, powerful, and accessible solution that could accommodate multiple Business team requirements. My key contributions include:
- Supporting platform strategy through iterative design enhancements and user feedback loops
- Shaping the information architecture to support multi-role access and complex workflows
- Designing high-fidelity product prototypes for usability testing and product delivery
- Coordinating hand-off with Developers and supporting teams through Development process
- Coordinating with accessibility team to ensure designs aligned with WCAG specifications
Outcome
Our team supported the building of a new, modern, powerful, and accessible solution that could accommodate multiple Business team requirements. We created a one-stop shop for employee compensation that enabled transparency and improved user confidence by providing consistency across the Internal Compensation suite.
The platform has been live and in production since its initial release in late 2022 and has consistently been well-received by our enterprise users. Several service dress rehearsals provided further feedback on features and functionality that we’ve since looked to incorporate into future platform iterations. As pay cycles continue to be executed, we continue to receive positive feedback from HR Managers and other Members of Senior Leadership as the platform is integrated into their workflow.
By the numbers
From sticky product challenges to shaping design culture, I love creating solutions that make an impact.
If you’re looking for a fresh perspective, let’s chat 👋
Socials
Pages
Work
Extras
Resources
My Resume
Internal Compensation Platform
JPMorgan Chase · June 2019 - March 2024
Responsibilities
- Stakeholder coordination
- Design Deliverables
- Design System Management
- Supported User Research efforts
Tools
Figma
Lucidspark
Optimal Workshop
Executive Summary
Over 70,000 employees in the bank are paid on sales commissions among multiple Lines of Business (LoB). These employees generate great revenue for the firm but use unreliable, legacy systems to access their sales and compensation details. The UX team partnered with product and engineering to design a new, modern, powerful, and accessible solution that could accommodate multiple Business team requirements. My key contributions include:
- Supporting platform strategy through iterative design enhancements and user feedback loops
- Shaping the information architecture to support multi-role access and complex workflows
- Designing high-fidelity product prototypes for usability testing and product delivery
- Coordinating hand-off with Developers and supporting teams through Development process
- Coordinating with accessibility team to ensure designs aligned with WCAG specifications
Outcome
Our team supported the building of a new, modern, powerful, and accessible solution that could accommodate multiple Business team requirements. We created a one-stop shop for employee compensation that enabled transparency and improved user confidence by providing consistency across the Internal Compensation suite.
The platform has been live and in production since its initial release in late 2022 and has consistently been well-received by our enterprise users. Several service dress rehearsals provided further feedback on features and functionality that we’ve since looked to incorporate into future platform iterations. As pay cycles continue to be executed, we continue to receive positive feedback from HR Managers and other Members of Senior Leadership as the platform is integrated into their workflow.
By the numbers
From sticky product challenges to shaping design culture, I love creating solutions that make an impact.
If you’re looking for a fresh perspective, let’s chat 👋
Socials
Pages
Work
Extras
Resources
My Resume